Shipping, Warranty, and Support
BARRIERBOSS Delivery — no tariffs, no transfers, no cross-docking, no surprises. Made, Moved and Unloaded by Us.
⏱ Peak Season — Reserve Your Spot
Production slots are filling fast — but most orders still ship and arrive earlier than the upper end of these typical windows. Please plan ahead, and only book your installer once
you have a shipment confirmation in hand.
| Order Total | Delivery — Made, Moved & Unloaded by Us |
|---|---|
| $500 – $2,499 | $149 |
| $2,500 – $4,999 | $249 |
| $5,000 – $9,999 | $349 |
| $10,000+ | $449 |
One flat ladder everywhere we deliver — flat delivery & unload on every order. $500 minimum order. Freight fully insured, delivered and unloaded by our own crew.
| Zone | States | ⚡ Quick Ship products | 🏗️ Crane Truck products | Special Order (made-to-order) |
|---|---|---|---|---|
| BARRIERBOSS Delivery | Washington, Oregon, Idaho, California, Colorado, Utah, Montana, Wyoming, Texas, Arizona, New Mexico, Nevada | 3–4 weeks | 6–8 weeks | 8–12 weeks |
| Mid States | North Dakota, South Dakota, Nebraska, Kansas, Oklahoma, Louisiana, Missouri, Iowa, Minnesota, Wisconsin, Illinois We’ve reached capacity and paused all new orders to this zone. Existing orders are unaffected and ship as scheduled. Service resumes Q3 2026 when our new Arizona fulfillment hub opens — see our expansion plan & reserve a future delivery window → | |||
| East Coast / Long-Haul | Mississippi, Alabama, Georgia, Florida, Tennessee, Kentucky, Indiana, Michigan, Ohio, North Carolina, South Carolina, Virginia, West Virginia, Pennsylvania, New York, New Jersey, Maryland, Delaware, District of Columbia, Connecticut, Massachusetts, Vermont, New Hampshire, Maine, Rhode Island We’ve reached capacity and paused all new orders to this zone. Existing orders are unaffected and ship as scheduled. Service resumes Q1 2027 (Southeast — Georgia hub) and Q2 2027 (Northeast / Mid-Atlantic — Pennsylvania hub) — see our expansion plan & reserve a future delivery window → | |||
Unframed hog-wire panels, deck railing, loose wire & cattle panels.
Framed/assembled panels, metal sheets, steel board, steel fence kits, gates.
Custom sizes, Corten, aluminum, specialty colors & finishes.
Returns, Cancellations & Restocking
30-day returns on unused standard-size panels, subject to a 25% restocking fee. Custom & made-to-order items are final sale.
- Standard-size panels, unused & in original condition — returnable within 30 days, subject to a 25% restocking fee. We pick returns up on our own trucks (scheduled around truck availability), at no return-freight charge to you. Because we handle the transport, you're not liable for any transit damage. Contact us at orders@barrierbossusa.com within 30 days of delivery.
- Custom, cut-to-size, made-to-order & special-order — final sale, non-returnable (produced to your spec).
- Cancellations — before production begins: full refund. Once in production or scheduled to ship: 25% restocking fee.
- Damaged or defective on arrival — fully covered; replaced or refunded at no cost (freight-insured).
Frequently Asked Questions
Why do minimum orders apply?
What does crew unloading mean?
Why do lead times vary by zone?
Can I return my order?
How do I track my order?
What if my order arrives damaged?
Rates and lead times last updated: June 2026. Currently delivering to our Pacific Northwest, California, Mountain West, and Southwest zones. Mid-States and East Coast zones are temporarily paused — see the table above for resume timing.
Shipping
We ship in-house throughout the United States. Lead times vary based on seasonal demand — please contact a BarrierBoss® team member for the most accurate estimate in your area.
The specific time it will take for your products to arrive will depend on the shipping method and the distance to travel. Please know that we will pull out all the stops to get your products to you as soon as possible.
At BarrierBoss®, our commitment to quality extends to our 30-year warranty, a testament to the durability and longevity of our metal roofing, siding, and fencing solutions. While our craftsmanship often surpasses this timeframe, the warranty provides assurance in the performance of our products for decades.
Enjoy BARRIERBOSS® delivery from our production floor to your site — no cross-docking, no transfers. We include complimentary unloading assistance, ensuring your order arrives exactly as it left our facility.
Let customers speak for us
The wait was worth it! seldom does a product exceed expectations, this one did. From the delivery to the overall satisfaction of this amazing product I could not be happier. If your not in a huge hurray do yourself a favor and look into this.
OMG...I absolutely love these panels. Super Study. My animals will no longer be able to chew through our patio fencing. YIPEE best product yet. It truly completed the look we were looking for.
Worth the wait. Great panels at a good price. Delivery man was awesome !
My second order of three, so far. Lovely people to deal with, excellent product.
We ordered three Fort Knox panels for a privacy wall. They were easy to move, easy to build before moving them into place. Once build they look fantastic, very solid and easily installed as they measured exactly 8' wide and 6' tall once built. We used 10' 4"X4" post so we could add a little more height then trimmed the post and added post caps.
We'd like to give a special shout out to the Barrier Boss Customer Service team for being so responsive as I was getting anxious to take delivery and get them installed before my hip replacement. They said delivery would be 6-8 weeks, they delivery in about 6 weeks so I had the post in the ground and ready. Following the video instruction the install was simple, taking about two hours to build and install - amazing. We highly recommend working with BarrierBoss and being patient as the wait time is well worth it. We love this product, it looks amazing, we will be back for more fencing in the future. Thanks BarrierBoss for making the best fencing available in the market today.
Good stuff! Worked exactly for what we needed, and looks fantastic. I can't believe I couldn't find this stuff closer to home (Alberta) but it is what it is, delivery was easy anyways so thanks for that.
I ordered several framed and finished hog wire panels as part of a deer fence project. I thought the cost was very reasonable... Due to tariffs, etc. they took a quite while to come, and I started to get paranoid I'd been scammed by a fake website (it is pretty impressive)! Thanks to CS for sending that video, very reassuring...Once the product was delivered I was completely impressed. Delivery was professional and at a reasonable cost...., The quality is amazing... My fence installer wanted to know-- who made these?!!
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